Language

• Tours are in English. For other languages and enquiries, please email us at VIPExperience@RWSentosa.com

Entitlements 

• VIP Experience is non-exclusive and can accommodate up to 12 participants
• Priority access to S.E.A. Aquarium
• One-Day Ticket to S.E.A. Aquarium
• Dolphin Encounter Experience
• 1 VIP Lanyard
• 1 Complimentary group photograph 
• Access to Dolphin Island back-of-house
• Access to S.E.A. Aquarium back-of-house

Terms and Conditions

• VIP Experience is subject to availability. 
• VIP Experience shall proceed as scheduled regardless of weather conditions (i.e. rain or shine) and no rain checks or refunds shall be allowed.
• Participants must arrive at S.E.A. Aquarium Ticketing Counter at least 15 minutes before the start of the VIP Experience. Failure to comply with this may result in the participant missing certain components of the VIP Experience.
• Unless otherwise specified, no refunds or changes will be allowed.
• For safety purposes, participants must be able to walk on their own in order to participate in all of the back-of-house experience. 
• Wheelchairs and crutches are not permitted in some areas of the back-of-house experience.
• Participants under the age of 18 years must be accompanied by a paying, parent/legal guardian at all times during the VIP Experience.
• The allowable ratio of supervising adults to children is 1 Adult : 5 Children.
• For safety purposes, all participants are required to wear proper covered footwear. All participants are also required to keep all loose items secured.
• No photography or videography is allowed during the back-of-house experience.
• Resorts World Sentosa reserves the right to change, amend or alter these Terms and Conditions at any time without prior notice, in its sole and absolute discretion.