The Genting Singapore Group recognizes the importance of treating our guests’ Personal Data with respect and privacy. This Personal Data Protection Statement ("Statement") explains how we collect, use and disclose Personal Data. It also explains how we comply with the Personal Data Protection Act.
Please read this Statement carefully. By using any of our products or services, you consent to the collection, use and disclosure of your Personal Data as set out in this Statement. You may manage your Personal Data by logging into our membership portals.
We collect Personal Data in many ways. For example:
If you disclose any third parties’ Personal Data to us, please ensure that you have permission from the third party for the disclosure, or you can legally provide the Personal Data to us.
We may use your Personal Data for purposes described in this Statement with your consent. Alternatively, we may also use your Personal Data when we have assessed that the use is necessary for us to pursue our legitimate interests. Where applicable, we may use your Personal Data for the following purposes (“Purposes”):
We may provide your Personal Data to third parties. When we do so, we will ensure that these third parties protect your Personal Data and only use it for relevant Purposes. We may disclose your Personal Data:
We may transfer your information to other countries. When we do so, we will require the recipient to protect your Personal Data to the standard required by the Personal Data Protection Act.
We have put in place technical and organisational measures to protect your Personal Data. These include antivirus protection, encryption, and using and disclosing personal data only on a need-to-know basis.
However, please be aware that no method of transmission over the internet or method of storage is completely secure. While we cannot guarantee full security, we strive to protect the security of your information by constantly reviewing and enhancing our information security measures.
Our websites and mobile applications contain links to third parties' websites (e.g. Facebook, Twitter). As we do not operate these websites, we are unable to guarantee the security of such websites. We are not responsible for the collection, use or disclosure of Personal Data by such websites. You should examine the privacy statement of such websites before you use them.
We may retain your Personal Data as needed to fulfil the Purposes stated in this Statement. We may also retain your Personal Data if we have a legal or business purpose to do so. For example, we may retain Personal Data for the period a casino exclusion order remains in effect.
If you wish to withdraw consent for the use of Personal Data by us, please submit a request using our Withdrawal of Consent Form.
If you would like to access or correct Personal Data held by us, please submit a request using our Request for Information Form. We may impose a fee, depending on the data requested.
Please direct all enquiries relating to this Statement to:
Data Protection Office
3 Lim Teck Kim Road
This Statement applies in conjunction with any other notices, contractual clauses and consent clauses that apply in relation to the collection, use and disclosure of your Personal Data by us.
We may amend this Statement to reflect changes in the way in which we collect, use or disclose Personal Data without any prior notice. The latest version of this Statement is accessible on our website. Your continued use of our services constitute your acknowledgement and acceptance of such changes.
"Genting Singapore Group" includes Genting Singapore Limited, Resorts World at Sentosa Pte. Ltd. and/or their subsidiaries, related, affiliated and associated companies, and all companies within the Genting Singapore Limited group, regardless of whether such companies are incorporated in Singapore (collectively referred to in this Statement as “Genting Singapore”, “we”, and “us” or “our”).
"Personal Data means data that can be used to identify a person. Personal Data includes name, age, gender, date of birth, address, email-address, telephone number, national identification or passport number, membership information and biometric information.
Personal Data Protection Act means the Singapore Personal Data Protection Act 2012.