The Genting Singapore Group recognizes the importance of treating our guests’ Personal Data with respect and privacy. This Personal Data Protection Statement ("Statement") explains how we collect, use, disclose and/or process your Personal Data. It also explains how we safeguard your Personal Data and comply with Singapore Personal Data Protection Act 2012 (“PDPA”).
Please read this Statement carefully. By using any of our products or services, you consent to the collection, use, disclosure and/or processing of your Personal Data as set out in this Statement. You may manage your Personal Data by logging into our membership portals.
We collect Personal Data in many ways. For example:
If you disclose any third parties’ Personal Data to us, please ensure that you have obtained consent or authorization from the third party for the disclosure, or you can legally provide the Personal Data to us.
We may use your Personal Data for various purposes including those described in this Statement upon consent. Alternatively, we may also use your Personal Data in accordance with PDPA when we have assessed that the use is necessary for us to pursue our legitimate interests such as for the purposes of ensuring security or enhancing your user experience with us. Where applicable, we may use your Personal Data for the following purposes (“Purposes”):
We may provide your Personal Data to third parties. When we do so, we will ensure that these third parties protect your Personal Data and only use it for relevant Purposes. We may disclose your Personal Data:
We may transfer your information to other countries. When we do so, we will require the recipient to protect your Personal Data to the standard required by the Personal Data Protection Act 2012
We have put in place technical and organisational measures to protect your Personal Data. These include without limitation, antivirus protection, encryption, and using and disclosing personal data only on a need-to-know basis.
However, please be aware that no method of transmission over the internet or method of storage is completely secure. While we cannot guarantee full security, we strive to protect the security of your information by constantly reviewing and enhancing our information security measures.
Our websites and mobile applications contain links to third parties' websites (e.g. Facebook, Twitter). As we do not operate these websites, we are unable to guarantee the security of such websites. We are not responsible for the collection, use or disclosure of Personal Data by such websites. You should examine the privacy statement of such websites before you use them.
We may retain your Personal Data as needed to fulfil the Purposes stated in this Statement. We may also retain your Personal Data if we have a legal or business purpose to do so. For example, we may retain Personal Data for the period a casino exclusion order remains in effect.
Various technologies are in use across our websites and mobile applications. You may opt out of our use of cookies. To find out more, please refer to our Cookies Notice.
If you wish to withdraw consent for the use of Personal Data by us, please submit a request using our Withdrawal of Consent Form.
If you would like to access or correct Personal Data held by us, please submit a request using our Request for Information Form. We may impose a fee, depending on the data requested.
Please direct all enquiries relating to this Statement to:
Data Protection Office
Genting Centre
3 Lim Teck Kim Road
#12-01
Singapore 088934
Email: dpo@rwsentosa.com
This Statement applies in conjunction with any other notices, contractual clauses and consent clauses that apply in relation to the collection, use, disclosure and/or processing of your Personal Data by us. We may amend this Statement to reflect changes in the way in which we collect, use, disclose and/or process Personal Data without any prior notice. The latest version of this Statement is accessible on our website. Your continued use of our services constitute your acknowledgement and acceptance of such changes.
"Genting Singapore Group" includes Genting Singapore Limited, Resorts World at Sentosa Pte. Ltd. and/or their subsidiaries, related, affiliated and associated companies, and all companies within the Genting Singapore Limited group, regardless of whether such companies are incorporated in Singapore (collectively referred to in this Statement as “Genting Singapore”, “we”, and “us” or “our”).
"Personal Data means data that can be used to identify a person. Depending on the nature of your interaction with us, examples of Personal Data we may collect includes name, age, gender, date of birth, address, email-address, telephone number, national identification document and/or number, credit application such as income and financial information, membership information and biometric information