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Our Suppliers

As part of our Digital Procurement transformation journey, RWS implemented Ariba S2P Source to Pay system in Apr 2019 to improve operational efficiency and effectiveness by fundamentally changing the way Proposals, Purchase Orders and Invoices are exchanged with our suppliers.

Existing suppliers, as well as new suppliers who wish to establish a business relationship with RWS are required to adopt the Ariba Network for their business transactions with us by registering for an account (Standard / Enterprise) in the Ariba Network. This will enable you to:
▸ Register interest to supply to RWS
▸ Submit price proposals
▸ Participate in Reverse Auction events
▸ Receive and confirm PO
▸ Create e-invoices (paperless, efficient payment)

If you are NOT AN EXISTING SUPPLER with RWS
Register your interest to supply
▸ Refer to our Supplier Bidder Registration Guide on how to register as a bidder with RWS

If you are an EXISTING SUPPLER with RWS
Log on to Ariba network
▸ Refer to our Supplier Onboarding Guide which contains step by step guide on how to perform business transactions with RWS:

▸Submit proposal
▸ PO acknowledgement 
▸ e-invoicing 

For Ariba registration and technical support assistance, contact Ariba Customer support.

Refer to Supplier FAQs for commonly asked questions.

About Procurement

At Resorts World Sentosa, we operate our procurement activities and supply chains in a manner consistent with our values. Our suppliers supply us with a wide range of products and services to support our businesses. The products and services supplied are an integral part of our operations and are instrumental in supporting our continuous effort to promote customer satisfaction and sustainability.

Business Ethics

We are committed to the highest ethical standards and corporate compliance and expect the same dedication from our suppliers. Our preferred suppliers are those that work with us in a professional, ethical, competitive, and cost-effective manner, consistent with RWS' policies, procedures and compliant with applicable laws and regulations.

We screen all of our suppliers according to the nature of the goods or services involved. Suppliers are assessed through our evaluation process for factors such as their technical competency, track record, product quality, service support, financial reliability, litigation history and ethical profile.

What We Purchase

We continuously seek new sources of goods and services to meet our requirements as we continue our journey to innovate and bring differentiated products and services that create "WOW" moments for our guests. Our diverse Integrated Resort portfolio encompasses:
▸ Food and Beverage (Food and Non Food)
▸ Retail Merchandise
▸ Entertainment (artistes, performers, props and technical equipment)
▸ Gaming (equipment and accessories)
▸ Hotel Amenities
▸ Marine exhibits
▸ Building and Facilities maintenance services
▸ Furniture Fitting & Equipment FFE and Operating Supplies & Equipment OSE
▸ Outsourced services and labour
▸ Professional services etc.

Sustainability

RWS is committed to operate and grow our business while observing our sustainability commitment as outlined in our sustainability report
▸ Engage our community and our employees
▸ Conserve the environment
▸ Conduct businesses ethically

We believe that sustainability is a shared responsibility and hope to inspire our suppliers to do the same. We engage suppliers who are committed to living up to the same expectations as outlined in our Supplier Code of Conduct.

Contact Us

If you supply materials or provide services as specified above, we invite you to register your company in RWS' e-supplier portal or drop us an email at ProcurementDept@RWSentosa.com with the following information
▸ Company Name
▸ Contact Person and Number
▸ Product /Services Supplied

Please attach a copy of your company brochure for reference.

PO Terms and Conditions

All suppliers are required to meet our requirements as specified in RWS Purchase Order Terms and Conditions which includes
General PO Terms and Conditions

Additional PO Terms and Conditions:

General Requirements
Work, Health and Safety
Food Safety
Supplier Code of Conduct
Supplier Packaging Requirements

Supplier Code of Conduct

RWS' Supplier Code of Conduct is developed in accordance with our business values with the aim of promoting sustainable development together with our partners. We believe that sustainability is a shared responsibility and hope to inspire our suppliers to do the same.

This Code will apply to our suppliers and their employees, contractors, agents and subsidiaries providing goods or services to RWS
▸ Ethics
▸ Environment
▸ Health and Safety
▸ Labour and Human rights

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