Responsibilities

• Manage the safe operation of rides, shows and attractions.
• Assist guests with directions and information.
• Respond to guest situations and speak to large groups when required.
• Push down lap bars, lock down harnesses and ensure seat belts are securely fastened for guests.

Requirements

• GCE N/O/A Levels, ITE Certificate or Diploma.
• Able to perform shift work, and willing to work during evenings, weekends and public holidays.
• Able to stand for long hours and work in an environment where there can be hot, humid and wet weather.

Responsibilities

• Ensure all redemptions, ticket sales and various department initiatives are performed in accordance with the defined procedures.
• Attend to guests’ feedback and render appropriate service recovery whenever applicable.
• Ensure cleanliness and orderliness of work areas. 
• Interact with guests with a fun and cheerful disposition; disseminate information related to the park and rides.

Requirements

• GCE N/O/A Levels, ITE Certificate or Diploma.
• Able to perform shift work, and willing to work during evenings, weekends and public holidays.
• Able to stand for long hours and work in an environment where there can be hot, humid and wet weather.

Responsibilities

• Provide welcome admission experience at turnstiles and ensure guests have valid ticket types for admission into the parks.
• Deliver exceptional guest experience by assisting guests with park information and engaging them with fun activities.
• Ensure the show readiness of the parks.
• Perform various administrative duties and ad hoc assignments.
• Maintain the park cleanliness (including restrooms).

Requirements

• GCE N/O/A Levels, ITE Certificate or Diploma.
• Service oriented and enjoys interacting with people.
• Able to perform shift work, and willing to work during evenings, weekends and public holidays.
• Able to stand for long hours and work in an environment where there can be hot, humid and wet weather.

Responsibilities

• Provide exceptional guest service by observing safety protocol and upholding service standards.
• Inform guests of event activities and provide direction as needed.
• Assist with crowd management and event setup.
• Handle crowd control equipment before, during and after the event.

Requirements

• GCE N/O/A Levels, ITE Certificate or Diploma.
• Able to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
• Able to effectively present information and respond to questions from guests and colleagues.
• Able to interact and engage guest in a favorable manner in both positive and negative situations.
• Able to withstand extended walking and long standing when deployed. 
• Able to assist with some heavy lifting when needed.
• Able to perform shift work, and willing to work during evenings, weekends, public holidays and work in an outdoor environment.

Responsibilities

• Provide history and information to guests about the parks as well as the resort, including specifics related to attractions, facades, and show items.
• Work with other Business Units to ensure seamless transition during the tour including reservations for show and/or restaurants, VIP access to attractions during the tour, and other tasks as assigned.

Requirements

• GCE N/O/A Levels, ITE Certificate or Diploma.
• Experience in service industry, passion to serve guests and some presentation skills will be an advantage.
• Must be proficient in English. Knowledge of a second language is preferred.  
• Able to perform shift work, and willing to work during evenings, weekends and public holidays.
• Able to stand for long hours and work in an environment where there can be hot, humid and wet weather.

Responsibilities

• Monitor costumes and maintain/request for maintenance as appropriate (includes hand washing, dry cleaning etc).
• Handle day-to-day washing, drying and steam ironing of costume pieces and inner wear.
• Render costume issuance services to support Show Experience productions. Services include quick change, preset and standard wardrobe track duties.
• Provide team members with accurate information so as to facilitate informed maintenance or service decisions.
• Rectify and repair costumes, props and accessories as directed, to maintain the production quality of shows.

Requirements

• Good knowledge of costume etiquette including backstage and fitting protocols.
• Basic knowledge of laundry and the ability to execute and use commercial machines preferred.
• Proven knowledge in fabric handling and maintenance is preferred.
• Able to perform shift work, and willing to work during evenings, weekends and public holidays.

Responsibilities

• Upsell merchandise to generate additional revenue.
• Promote merchandise and perform cashiering duties.
• Perform price tagging, stock taking, stock replenishment and housekeeping.

Requirements

• GCE N/O/A Levels, ITE Certificate or Diploma.
• Possess basic computer skills.
• Strong interpersonal and communication skills.
• Able to perform shift work, and willing to work during evenings, weekends and public holidays.

Responsibilities

• Oversee performers during sets to ensure their safety and well-being.
• Deliver exceptional guest experience by assisting guests with park information. 
• Support Star Guide Supervisors and Stage Managers with daily venue management and coordination.
• Assist in the dressing up/down of performers, ensuring that the characters’ appearance adheres to IP standards.

Requirements

• Diploma or relevant WSQ equivalent certification.
• Minimum 2 years of experience in the service industry. 
• Those without prior experience are welcome to apply.
• Able to perform shift work, and willing to work during evenings, weekends and public holidays.

Responsibilities

• Assist in the set-up, tear down, transport and storage of technical equipment.
• Assist in the maintenance and repair of all technical equipment and systems.
• Operate technical equipment and systems during small to large scale technical rehearsals, events and shows.
• Manual handling duties.
• Consistently adhere to workplace safety and health guidelines.

Requirements

• GCE N/O/A Levels, ITE Certificate or Diploma.
• Able to perform shift work and flexible to variations in working hours.

Responsibilities

• Greet and serve guests in restaurant. 
• Take orders from guests.
• Perform cashiering duties.
• Clear plates and wipe tables. 
• Follow company service standard.

Requirements

• Cheerful personality. 
• Positive attitude. 
• Ability to communicate in basic English.

Responsibilities

• Prepare and cook food according to instructions, e.g. making burger, fried chicken, etc
• Operate cooking equipment such as grills, deep-fat fryers.
• Maintain personal hygiene and cleanliness of work areas and equipment.

Requirements

• Positive attitude 
• Interest in cooking
• Ability to communicate in basic English