Responsibilities:

• Manage the safe operation of rides, shows and attractions
• Assist guests with directions and information
• Respond to guest situations and speak to large groups when required
• Push down lap bars, lock down harnesses and ensure seat belts are securely fastened for guests

Requirement:

• GCE N/O/A Levels, ITE Certificate or Diploma
• Able to perform shift work, and willing to work during evenings, weekends and public holidays
• Able to stand for long hours and work in an environment where there can be hot, humid and wet weather

Responsibilities:

• Ensure all redemptions, ticket sales and various department initiatives are performed in accordance with the defined procedures
• Attend to guests’ feedback and render appropriate service recovery whenever applicable
• Ensure cleanliness and orderliness of work areas
• Interact with guests with a fun and cheerful disposition; disseminate information related to the park and rides

Requirement:

• GCE N/O/A Levels, ITE Certificate or Diploma
• Able to perform shift work, willing to work during evenings, weekends and public holidays
• Able to stand for long hours and work in an environment where there can be hot, humid and wet weather

Responsibilities:

• Provide welcome admission experience at turnstiles and ensure guests have valid ticket types for admission into the parks
• Deliver exceptional guest experience by assisting guests with park information and engaging them with fun activities
• Ensure the show readiness of the parks
• Perform various administrative duties and ad hoc assignments
• Maintain the park cleanliness (including restrooms)

Requirement:

• GCE N/O/A Levels, ITE Certificate or Diploma
• Service oriented and enjoys interacting with people
• Able to perform shift work, willing to work during evenings, weekends and public holidays
• Able to stand for long hours and work in an environment where there can be hot, humid and wet weather

Responsibilities:

• Provide exceptional guest service by observing safety protocol and upholding service standards
• Inform guests of event activities and provide direction as needed
• Assist with crowd management and event setup
• Handle crowd control equipment before, during and after the event

Requirement:

• GCE N/O/A Levels, ITE Certificate or Diploma
• Able to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
• Able to effectively present information and respond to questions from guests and colleagues
• Able to interact and engage guest in a favorable manner in both positive and negative situations
• Able to withstand extended walking and long standing when deployed
• Able to assist with some heavy lifting when needed
• Able to perform shift work, willing to work during evenings, weekends, public holidays and work in an outdoor environment

Responsibilities:

• Provide history and information to guests about the parks as well as the resort, including specifics related to attractions, facades, and show items
• Work with other Business Units to ensure seamless transition during the tour including reservations for show and/or restaurants, VIP access to attractions during the tour, and other tasks as assigned

Requirement:

• GCE N/O/A Levels, ITE Certificate or Diploma
• Experience in service industry, passion to serve guests and some presentation skills will be an advantage
• Must be proficient in English. Knowledge of a second language is preferred
• Able to perform shift work, willing to work during evenings, weekends and public holidays
• Able to stand for long hours and work in an environment where there can be hot, humid and wet weather

Responsibilities:

• Upsell merchandise to generate additional revenue
• Promote merchandise and perform cashiering duties
• Perform price tagging, stock taking, stock replenishment and housekeeping

Requirement:

• GCE N/O/A Levels, ITE Certificate or Diploma
• Possesses basic computer skills
• Strong interpersonal and communication skills
• Able to perform shift work, willing to work during evenings, weekends and public holidays

Responsibilities:

• Monitor costumes and maintain/request for maintenance as appropriate (includes hand washing, dry cleaning etc)
• Handle day-to-day washing, drying and steam ironing of costume pieces and inner wear
• Render costume issuance services to support Show Experience productions. Services include quick change, preset and standard wardrobe track duties
• Provide team members with accurate information so as to facilitate informed maintenance or service decisions
• Rectify and repair costumes, props and accessories as directed, to maintain the production quality of shows

Requirements:

• Good knowledge of costume etiquette including backstage and fitting protocols
• Basic knowledge of laundry and the ability to execute and use commercial machines preferred
• Proven knowledge in fabric handling and maintenance is preferred
• Able to perform shift work, willing to work during evenings, weekends and public holidays

Responsibilities:

• Oversee performers during sets to ensure their safety and well-being
• Deliver exceptional guest experience by assisting guests with park information
• Support Star Guide Supervisors and Stage Managers with daily venue management and coordination
• Assist in the dressing up/down of performers, ensuring that the characters’ appearance adheres to IP standards

Requirement:

• Diploma or relevant WSQ equivalent certification
• Minimum two years of experience in the service industry
• Those without prior experience are welcome to apply
• Able to perform shift work, willing to work during evenings, weekends and public holidays

Responsibilities:

• Assist in the set-up, tear down, transport and storage of technical equipment
• Assist in the maintenance and repair of all technical equipment and systems
• Operate technical equipment and systems during small to large scale technical rehearsals, events and shows
• Manual handling duties
• Consistently adhere to workplace safety and health guidelines

Requirements

• GCE N/O/A Levels, ITE Certificate or Diploma
• Able to perform shift work and flexible to variations in working hours

Responsibilities:

• Greet and serve guests in restaurant
• Take orders from guests
• Perform cashiering duties
• Clear plates and wipe tables
• Follow company service standard

Requirements

• Cheerful personality
• Positive attitude
• Ability to communicate in Basic English

Responsibilities:

• Prepare and cook food according to instructions, e.g. making burger, fried chicken, etc.
• Operate cooking equipment such as grills, deep-fat fryers
• Maintain personal hygiene and cleanliness of work areas and equipment

Requirements

• Positive attitude
• Interests in cooking
• Ability to communicate in Basic English