Responsibilities:

• Manage the safe operation of rides, shows and attractions.
• Assist guests with directions and information.
• Respond to guest situations and speak to large groups when required.
• Push down lap bars, lock down harnesses and ensure seat belts are securely fastened for guests.
• Ensure cleanliness and orderliness of work area

Requirements:

• ITE Certificate, GCE N/O/A Levels or Diploma.
• Operations experience is an advantage.
• Able to perform shift work, and willing to work during evenings, weekends and public holidays.
• Able to stand for long hours and work in an environment where there can be hot, humid and wet weather.

Responsibilities:

• Plan and execute RIP tours for guests of Universal Studios Singapore (USS). Provide history and information to guests about the parks as well as the resort including specifics related to attractions, facades, and show items.
• Interact with guests and share product knowledge.
• Work with other Business Units to ensure seamless transitions during the tour including reservations for show and/or restaurants, VIP access to attractions during the tour, and other tasks as assigned.
• Facilitate various themed public programmes including overnight camps where applicable.

Requirements: 

• GCE N/O/A Levels, ITE Certificate or Diploma.
• Experience in service industry, passion to serve guests and some presentation skills will be an advantage.
• Must be proficient in English. Knowledge of a second language is preferred.  
• Able to perform shift work, and willing to work during evenings, weekends and public holidays.
• Able to stand for long hours and work in an environment where there can be hot, humid and wet weather. 

Responsibilities:

• Ensure all redemptions, ticket sales and various department initiatives are performed in accordance with the defined procedures.
• Attend to guests’ feedback and render appropriate service recovery whenever applicable.
• Perform membership sales, processing and relationship duties at the various stations.
• Ensure cleanliness and orderliness of work areas, and perform administration duties as assigned.
• Interact with guests with a fun and cheerful disposition; disseminate information related to the park and rides

Requirements:

• GCE N/O/A Levels, ITE Certificate or Diploma.
• Relevant experience in service role preferred; or equivalent combination of education and experience.
• Able to perform shift work, and willing to work during evenings, weekends and public holidays.
• Able to stand for long hours and work in an environment where there can be hot, humid and wet weather. 

Responsibilities:

• Provide welcome admission experience at turnstiles and ensure guests have valid ticket types for admission into the parks.
• Deliver exceptional guest experience by assisting guests with park information and engaging them with fun activities.
• Ensure the show readiness of the parks.
• Perform various administrative duties and ad hoc assignments.

Requirements:

• GCE N/O/A Levels, ITE Certificate or Diploma.
• Those with secondary education and the right attitude will be considered.
• Service oriented and enjoys interacting with people.
• Able to perform shift work, and willing to work during evenings, weekends and public holidays.
• Able to stand for long hours and work in an environment where there can be hot, humid and wet weather.

Responsibilities:

• Providing exceptional guest services by observing safety protocol and uploading service standards.
• Informing guest of event activities and providing direction as needed.
• Assisting with crowd management and event setup.
• Lifting and moving crowd control equipment before, during and after the event.

Requirements:

• Able to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
• Able to perform shift work, including weekends and public holidays, and work in an outdoor environment.
• Able to effectively present information and respond to questions from guest and colleagues.
• Able to interact and engage guest in a favorable manner in both positive and negative situations.
• Able to withstand extended walking and long standing when deployed .
• Able to assist with some heavy lifting when needed.

Responsibilities:

• Upsell merchandise to generate additional revenue.
• Promote merchandise and perform cashiering duties.
• Perform price tagging, stock taking, stock replenishment and housekeeping.

Requirements:

• GCE N/O/A Levels, ITE Certificate or Diploma.
• Possesses basic computer skills.
• Strong interpersonal and communication skills.
• Able to perform shift work, and willing to work during evenings, weekends and public holidays.

Responsibilities:

• Monitor costumes and maintain/request for maintenance as appropriate (includes hand washing, dry cleaning etc).
• Handle day-to-day washing, drying and steam ironing of costume pieces and inner wear.
• Render costume issuance services to support Show Experience productions. Services include quick change, preset and standard wardrobe track duties.
• Provide team members with accurate information so as to facilitate informed maintenance or service decisions.
• Rectify and repair costumes, props and accessories as directed, to maintain the production quality of shows.

Requirements:

• Related experience in the following industries is preferred: theatrical, film or television.
• Good knowledge of costume etiquette including backstage and fitting protocols.
• Basic knowledge of laundry and the ability to execute and use commercial machines preferred.
• Proven knowledge in fabric handling and maintenance is preferred.
• Able to perform shift work, and willing to work during evenings, weekends and public holidays.

Responsibilities

• Greet and serve guests in a restaurant. 
• Take orders from guests.
• Perform cashiering duties.
• Clear plates and wipe tables.
• Follow company service standards.

Requirements:

• Cheerful personality. 
• Positive attitude.  
• Ability to communicate in basic English.
• Able to perform shift work, and willing to work during evenings, weekends and public holidays.
• Able to stand for long hours.

Responsibilities:

• Food preparation in accordance with menu requirements.
• Operate cooking equipment such as grills and deep-fat fryers.
• Maintain personal hygiene and cleanliness of work areas and equipment. 

Requirements:

• Positive attitude.  
• Interest in cooking.
• Ability to communicate in basic English.
• Able to perform shift work, and willing to work during evenings, weekends and public holidays.
• Able to stand for long hours.