5. Member will earn Invites Dollars for Qualifying Event Spend at the following rates:
Membership Tier |
Invites Dollar |
RWS Invites Gold |
4% for the first SGD10,000 of Qualifying Event Spend for each event, and the balance will not qualify for the earning of Invites Dollars. |
RWS Invites Member |
4% for the first SGD10,000 of Qualifying Event Spend for each event, and the balance will not qualify for the earning of Invites Dollars. |
RWS Invites Classic |
3% for the first SGD10,000 of Qualifying Event Spend for each event, and the balance will not qualify for the earning of Invites Dollars. |
6. Invites Dollars cannot be earned and/or redeemed on the following transactions:
a. payment of Application Fee for the Programme;
b. payment of tobacco products;
c. payments charged to or incurred in a corporate account;
d. payment for goods and/or services purchased for resale, or
e. payment of goods and/or services made on behalf of an employer or client.
7. To earn Invites Dollars for rooms at any participating property:
a. Bookings must be made directly with RWS,
b. Bookings must be made at Qualifying Room Rate,
c. Room must be booked under Member’s name, and
d. Member must be one of the registered guest.
Invites Dollars may be only earned on Qualifying Room Nights.
8. RWS reserves the right to accept or reject the earning and/or redemption of Invites Dollars at its sole and absolute discretion without prior notice.
9. Invites Dollars accumulated is valid for twenty-four (24) months and will expire on a monthly first-in-first-out basis.
10. Invites Dollars can only be earned on net amounts payable after usage of any form of discounts, vouchers, promotions or redemption of Invites Dollars and Genting Dollars.
11. For cancellations or amendments to a Qualifying Spend or Qualifying Event Spend (including but not limited to Member requesting for cancellation of events or refunds of products purchased), the Invites Dollars credited to your account will be adjusted according to the applicable rates. If there are insufficient Invites Dollars for the adjustment, Member shall pay any shortfall by way of cash, NETS, credit card or debit card.
12. RWS has the sole and absolute discretion to revoke, deduct and/or re-compute any Invites Dollars, including but not limited to the following events:
a. computer error, machine malfunction, operator error; or
b. the Member has or is suspected to have:
i. breached these Terms and Conditions;
ii. committed fraud or acted dishonestly; and/or
iii. abused the Programme in any manner whatsoever.
E. TERMS FOR PRIVILEGES
1. Parking privileges:
a. Available to RWS Invites Gold and RWS Invites Member only.
b. Parking privileges exclude valet parking charges.
c. RWS Invites Member may redeem parking for one vehicle with Invites Dollars 2.50 in the following manner:
i. Redeemed parking is valid for 24 hours from time of redemption.
ii. A valid RWS Invites Card and Member’s PIN are required for the redemption of parking.
iii. Redemption of parking may only be carried out at the designated kiosks in the car parks.
iv. Redeemed parking must be utilised before Member perform the next redemption of parking privileges.
v. Member to remove cash card from vehicle IU before approaching the exit gantry and insert RWS Invites Card into the redemption slot of the exit gantry. The full amount will be deducted if the cash card is not removed and refunds will not be provided.
d. RWS Invites Gold may enjoy automatic complimentary parking at the exit gantry in the following manner:
i. Each Member of RWS Invites Gold is permitted to register one (1) private vehicle’s In-Vehicle Unit (“IU”) with RWS (registration of vehicle IU with RWS may take up to 7 working days). All information must be complete for a successful registration.
ii. Only Members with private vehicle registered with RWS will enjoy complimentary parking. Member’s vehicle that are not registered with RWS may redeem parking for one vehicle with Invites Dollar 2.50 in accordance with Clause E1(c) above.
iii. Complimentary parking is only available to a Singapore-registered vehicle IU.
iv. Member is only entitled to change the registered vehicle IU once every year.
v. Member to remove cash card from vehicle IU before approaching the exit gantry. The full amount will be deducted if the cash card is not removed and refunds will not be provided.
2. 1-for-1 hour at Kids Club:
a. Members may enjoy a 1-for-1 hour at Kids Club (not applicable after 9:00pm).
b. Member must be personally present to register the Member’s child (or children) and produce valid RWS Invites Card and photo identification acceptable to RWS at the time of registration.
c. Age Limit: For children aged 3 to 12 only. RWS reserves the right to refuse entry to anyone outside the age limit.
d. The child must be of a minimum age of three (3) years old at date of registration and able to play independently without any supervision.
e. Members and/or any other accompanying guests are not allowed to accompany the child (or children) to the play area. Only authorised personnel of Kids Club will be allowed into the play area. f. Activities organised by the Kids Club outside the Kids Club’s designated space may be subject to additional costs. g. RWS may, at its sole and absolute discretion and without prior notice, temporarily close or restrict admission to Kids Club due to capacity, special events or for any other reason whatsoever. 3. One-Day Tickets and Priority Entry a. One-Day Tickets (onsite purchase only): i. Available to RWS Invites Gold and RWS Invites Members only. ii. Members may purchase One-Day Tickets to Universal Studios Singapore, Adventure Cove Waterpark, and S.E.A. Aquarium at a discounted rate that may be offered from time to time. iii. One-Day Tickets must be purchased onsite at any RWS Invites Counters and Guest Services. iv. Members may purchase up to a maximum of six (6) One-Day Tickets per day, for each of the discounted Universal Studios Singapore, Adventure Cove Waterpark, and S.E.A. Aquarium. 8 b. Priority Entry: i. Available to RWS Invites Gold only. ii. Members may enjoy priority entry to Universal Studios Singapore, Adventure Cove Waterpark, Maritime Experiential Museum or S.E.A. Aquarium. iii. Up to a maximum of six accompanying guests per visit for each of the Universal Studios Singapore, Adventure Cove Waterpark, Maritime Experiential Museum or S.E.A. Aquarium. iv. Priority entry is only applicable for the first three hours of regular park operating hours. v. Members and accompanying guests to proceed to the exclusive turnstiles at the entrance of Universal Studios Singapore, Adventure Cove Waterpark, Maritime Experiential Museum or S.E.A. Aquarium (as the case may be), for priority entry. c. Member must be personally present and produce valid RWS Invites Card for verification. d. For Priority Entry, Members and accompanying guests have to separately purchase admission tickets for entry into Universal Studios Singapore, Adventure Cove Waterpark, Maritime Experiential Museum or S.E.A. Aquarium. e. Members and accompanying guests have to separately purchase any separate ticketed events. 4. Access to Facilities at ESPA a. Available to RWS Invites Gold only. b. Members may purchase a full-day access to facilities at ESPA at a discounted rate of SGD50++, limited to one purchase per Member per 12 months. c. Up to a maximum of one accompanying guest per visit. d. Members must be personally present and produce valid RWS Invites Card for verification. 9 5. Complimentary Wine For Wedding Packages a. Available to RWS Invites Gold and RWS Invites Member only. b. Members may enjoy one (1) complimentary bottle of wine for every guaranteed table of 10 persons made at Resorts World Ballroom, Function Rooms, and Equarius Hotel Function Rooms only. c. Member must be either one of the wedding couple. 6. WiFi Access at Resorts World Sentosa a. Available to all Members. b. Members may enjoy complimentary and unlimited WiFi access: i. up to 3 devices; ii. up to 3Mbps at designated WiFi zones; and iii. at a maximum of 6 hours for each login. c. To enjoy complimentary and unlimited WiFi access, select “GuestWIFI@RWS” and login with Membership ID and 6-digit PIN. 7. Other terms and conditions relating to the privileges apply, including but not limited to park rules and regulations of Universal Studios Singapore, Adventure Cove Waterpark, Maritime Experiential Museum, or S.E.A. Aquarium, Kids Club, ESPA rules and regulations and ESPA Spa Policy, and terms and conditions relating to the wedding packages. 10 F. SUSPENSION AND TERMINATION OF MEMBERSHIP 1. RWS reserves the right, in its sole and absolute discretion, to immediately and without prior notice, suspend and/or terminate a Member’s membership, including but not limited to the following situations: a. Member lodges more than three (3) card replacement requests. b. Member has verbally or physically abused any of the employees of RWS or RWS’ tenants; c. acted fraudulently or dishonestly; d. destructed or damaged any property belonging to RWS and/or RWS’ tenants; e. Member has breached these Terms and Conditions; f. Member has abused the Programme in any manner whatsoever; g. RWS has to comply with any lawful order given by a relevant authority or governmental body; and/or h. the Member has behaved in such manner, which RWS determines to be inappropriate. 2. Members may terminate their membership at any time by writing in to RWS and returning the RWS Invites Card. 3. In the event that Member’s membership is suspended and/or terminated, for any reasons whatsoever, there will be no refunds of costs and all balance Invites Dollars shall be forfeited and all benefits and privileges shall cease forthwith. 11 G. MISCELLANEOUS 1. Invites Dollars accrued by a Member are for the Member’s benefit only, and the membership and/or its benefits are non-transferable and non-assignable. 2. Each Member can only hold one RWS Invites Card at any one time. 3. Members shall be responsible for the safe keeping of their RWS Invites Card. In the event that a Member’s RWS Invites Card is lost, stolen or used by another person, Member shall immediately email rwsinvites@rwsentosa.com. 4. A SGD5 administrative charge will be levied for the replacement of lost, stolen, or damaged RWS Invites Card. 5. The Programme, its privileges, and benefits are offered at the sole and absolute discretion of RWS. 6. RWS may, in its sole and absolute discretion, waive the eligibility requirements for a Member to qualify for certain membership tiers. 7. Member hereby authorises RWS to use Member’s personal data disclosed to RWS to process Member’s application and all things ancillary to this application and the RWS Invites Programme. 8. RWS reserves the right, in its sole and absolute discretion, to amend, delete, modify, or vary these Terms and Conditions, the benefits, and privileges, including the cancellation of the Programme, without prior notice and without compensation to Member. 9. RWS shall not be liable for any loss or damage resulting from or relating to the use of the Programme. 10. Member shall fully indemnify and keep indemnified RWS against all claims, damages, costs and/or expenses made against or incurred by RWS and its directors, officers, employees, affiliates, subsidiaries, agents, and/or tenants arising from or relating to, without limitation, Member’s use of the Programme or any breach of these Terms and Conditions. 11. The privileges, benefits, awards and services under the Programme are provided “as is” basis without warranty of any kind either express or implied, including but not limited to the warranties, of title, satisfactory quality, non-infringement of third party intellectual property rights and fitness for a particular purpose. RWS disclaims any and all warranties, including without limitation: i) any warranties concerning the availability, accuracy or content of information, privileges, benefits, awards or services; and ii) any warranties of title or warranties of fitness for a particular purpose. Members agree that use of the RWS Invites Card and any of the privileges, benefits, awards or services are entirely at their own risk. 12. A person who is not a party to any agreement governed by these Terms and Conditions shall have no rights under the Contracts (Rights of Third Parties) Act (Cap. 53B) to enforce any of these Terms and Conditions. 12 13. It is the responsibility of the Member to provide correct and updated contact information, including but not limited to mailing address and email address, by accessing the Member’s online portal, or approaching any RWS Invites Service Centre or Counters. RWS shall not be liable for any loss of benefits or privileges due to non-receipt of communications. 14. These Terms and Conditions shall be governed by the laws of Singapore. The courts of Singapore shall have exclusive jurisdiction over any disputes arising from these Terms and Conditions, including the validity and enforceability thereof. 15. RWS reserves the right, in its sole and absolute discretion, to interpret, apply and communicate these Terms and Conditions. All decisions made by RWS shall be final and conclusive in each case. 16. This Terms and Conditions is in the English language only, which language will be controlling in all respects, and all versions hereof in any other language will be for accommodation only and will not be binding upon the parties hereto. All communications to be made or given pursuant to the Programme and this Terms and Conditions will be in the English language.