My Birthday Party FAQ
How far ahead should I book my party?
We recommend booking 3 months prior to your preferred date. Please contact us and we will get back to you within 48 hours. Bookings for Universal Studios Singapore Character Meet & Greet are subject to availability and weather conditions and should be booked as early as possible to avoid disappointment.
Can I change dates after my booking?
Booking dates are subject to availability and must be confirmed at least 1 month before the actual date of the event.
What are the venues where I can have my party?
There are several venues to choose from including Universal Studios Singapore, Adventure Cove Waterpark, Dolphin Island and S.E.A. Aquarium.
Can I have a Universal Studios Character Meet & Greet session at the Adventure Cove Waterpark, Dolphin Island or S.E.A. Aquarium?
No. The character meet & greet activity is only available at venues located in Universal Studios Singapore, namely Casa del Wild, KT’s Grill and Loui’s Pizza restaurant as well as Princess Fiona Royal Parlour.
How long is the Character Meet & Greet session?
There will be 2 sessions of 20 minutes each with a 30 minute break in between.
Do you offer customised party packages?
We will do our best to accommodate special requests. Please click on the ‘Make an Enquiry’ button in 'Birthday Party' page and let us know how we can assist you.
Is there a discount if I book a party for less than 15 children?
No. The package price is applicable for a minimum of 15 children.
I have more than 15 children. Do I get a discount?
Each of our party packagea is catered for a minimum of 15 children. Every additional child will be charged accordingly to the rates indicated under “Pick a package”.
Do I still have to pay for 15 children if only 10 children eventually come for the party?
Yes. The birthday party package is for a minimum of 15 children.
Can we extend the party?
No, we are not able to extend party timings as there might be other booking after your party.
Do I have to pay for children less than 4 years old?
Children under 4 are free to attend the party but they will not have their own seat at the party table. We are not able to cater additional food and beverage, as well as goodies bag for them.
I already have a Universal Studios Singapore Annual Pass or Season Pass; can I attend the birthday party in Universal Studios Singapore without buying a day pass ticket?
Yes, parents who are accompanying their children to the party and holding an annual pass or season pass, do not need to purchase a day pass ticket. The party package price for children holding an annual pass or season pass and attending a birthday party in Universal Studios Singapore will be SGD81.46++.
I already have an Adventure Cove Waterpark Annual Pass or Season Pass; can I attend the birthday party in the Bay Restaurant without buying a day pass ticket in advance? Yes, parents who are accompanying their children to the party and holding an annual pass or season pass, do not need to purchase a day pass ticket. The party package price for children holding an annual pass or season pass and attending a birthday party at the Bay Restaurant in Adventure Cove Waterpark will be SGD70.15++.
I already have a S.E.A. Aquarium Annual Pass or Season Pass; can I attend the birthday party in S.E.A. Aquarium without buying a day pass ticket?
Yes, parents who are accompanying their children to the party and holding an annual pass or season pass, do not need to purchase a day pass ticket. The party package price for children holding an annual pass or season pass and attending a birthday party in S.E.A. Aquarium will be SGD66++.
How early can my party guests come in?
Guests may come in 15 minutes before the party time. The birthday family can arrive 30 minutes before the party to settle down before receiving their guests.
Is food included? What kind of food?
Yes, kids’ party food is included and we have 3 menus to choose from. Please refer to the “Select a Menu” page for our menu options.
Can I bring outside food and beverages to the party?
Kids’ food is included as part of our party package and you can pre-order an adult menu as well. Outside food, beverage and birthday cake is not allow to be brought into the party venue.
Some of my guests are allergic to dairy, nuts, seafood etc. Can you change some of the menu items to suit them?
Yes. Please inform us in advance and we will do our best to accommodate your requests.
Do you provide food for adults?
Yes. We have 3 adult menus to choose from. The menus cost SGD40++ per person with a minimum order of 10 persons indicated under "Select a Menu".
Do the party packages include a birthday cake?
A 2-D birthday cake is included in the party packages. You can choose either a 1kg Strawberry Shortcake or 1kg Chocolate Cake.
Do you provide special birthday cakes?
Yes, 3-D birthday cakes (minimum 3 kilos) are available at an additional cost of SGD250++ to SGD500++ depending on the design.
Can we still stay in Universal Studios Singapore after the party?
Yes, all the guests can stay in Universal Studios Singapore after the party.
How can I get to the event venue?
- If you’re taking public transport, you may take the Sentosa Express (SGD4 round-trip) from Vivocity Level 3, alight at Waterfront Station.
- Alternatively, you may take RWS 8 (SGD2 round-trip) from bus stops outside Harbourfront Centre and Vivocity, alighting at the Forum’s entrance at B2.
- If you are taking a taxi, you may alight at RWS Basement taxi stand.
- If you are driving, you may park your vehicle in RWS basement carpark East. Regular RWS Carpark charges applies.
Is there complimentary parking for the birthday party guests?
Complimentary parking is not part of the package.
Additional points to note:
- Minimum of 15 children are required for event booking.
- Event details, including food and beverage requirements, must be confirmed and fully paid for at least 14 business days prior to event date, failing which event will be cancelled.
- No outside food, drinks and entertainers will be allowed into the event venue.
- Requests for outside decoration to be brought into event venue will be reviewed on a case by case basis.
- Carpark vouchers are not included in the event package.
- Resorts World Sentosa reserves the right to change goodie bag items and birthday gift for the birthday child.