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“Book Direct & Enjoy More” Terms & Conditions

Last updated: 6 November 2017


“Book Direct & Enjoy More” is only applicable to guests/visitors who buy an attraction ticket or book a hotel room directly on our official website (RWSentosa.com). To enjoy any of the benefits, you accept and agree with the following terms & conditions. Resorts World at Sentosa Pte Ltd may change or withdraw the benefits at any time without prior notice. In the event of dispute, the decision of Resorts World at Sentosa Pte Ltd is final and binding.

ATTRACTION TICKETS AND PACKAGES

for Universal Studios Singapore , S.E.A. Aquarium, and Adventure Cove Waterpark (“RWS Attractions”).

Visitors who buy any RWS Attractions tickets or packages directly from us are entitled to the following:

Surprise Gift

  • Limited to one (1) surprise gift per transaction.
  • Surprise gift will be listed on the booking confirmation email.
  • Visitors are required to follow the instructions on the email, and present the email (physical or e-version) at the designated outlet(s).
  • For verification purpose, visitors are also required to present the on-day RWS Attraction ticket (physical or e-version).
  • Terms and conditions of the surprise gift as set out in the email shall apply.
  • The surprise gift cannot be exchanged for cash or other resort offerings, in full or in part.

Complimentary In-Attraction WiFi

  • To enjoy complimentary in-attraction WiFi, visitors will need to input email address and activate the service through an activation email after visitors connect to the WiFi.
  • Whilst every effort has been made to ensure WiFi signal fully covers the RWS Attractions, Resorts World Sentosa cannot guarantee the same level of signal strength.


HOTEL ROOMS AND PACKAGES

Visitors who buy any hotel rooms or packages (except Genting Hotel Jurong) directly from us are entitled to the following:

Late Check-out at 1pm

  • Standard hotel check-out time is by 11am. Direct bookers can enjoy 2 extra hours until 1pm.

Free Local & IDD Calls & Free Handy Smartphone Usage with Unlimited Data

  • Both free IDD calls and unlimited Internet data are provided through the in-room Handy Smartphone.
  • Handy Smartphones are only available at hotels at Resorts World Sentosa, except Genting Hotel Jurong.
  • Free voice calls cover the following countries / regions: -
    • Singapore
    • Australia
    • China
    • Hong Kong
    • India
    • Indonesia
    • Malaysia
    • Thailand
    • Japan
    • South Korea
    • Taiwan
  • Guests are bound by the usage terms & conditions of Handy Smartphone. For details, please refer to the terms & conditions upon check-in.

Welcome Surprise Gift

  • Limited to one (1) Welcome Surprise Gift per room per stay.
  • Welcome Surprise Gift cannot be exchanged for cash or other resort offerings, in full or in part.
  • For details, please check with the Front Desk upon check-in.

30% Off Breakfast

  • For hotel / package booking without breakfast, guests are entitled to 30% discount (before GST) on daily buffet breakfast.
  • To enjoy the discounted daily buffet breakfast, guests must inform and pay at the front desk upon check-in.
  • Discounted daily buffet breakfast quota is limited to the number of guests in a room.
  • The discount offer is applicable to both adult price (13 years of age or above) and child price (3 – 12 years of age).

Resorts World at Sentosa Pte Ltd may change or withdraw the benefits at any time without prior notice. In the event of dispute, the decision of Resorts World at Sentosa Pte Ltd is final and binding.

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