Scroll Down

“Book Direct for More Benefits” Terms and Conditions

Last updated: 16 May 2018


“Book Direct for More Benefits” is only applicable to guests/visitors who buy an attraction ticket or book a hotel room directly on our official website (www.rwsentosa.com). To enjoy any of the benefits, you accept and agree with the following terms & conditions. Resorts World at Sentosa Pte Ltd (“RWS”) may change or withdraw the benefits at any time without prior notice. In the event of dispute, the decision of Resorts World at Sentosa Pte Ltd is final and binding.

 

ATTRACTION TICKETS AND PACKAGES

For Universal Studios Singapore™, S.E.A. Aquarium™, Adventure Cove Waterpark™ and The Maritime Experiential Museum™ (“RWS Attractions”).

Visitors who make any purchase of RWS Attractions tickets or packages* directly from our official website are entitled to the following:

General Terms & Conditions

  • Upon successful booking of RWS Attractions tickets or packages directly from the RWS official website, visitor will receive a booking confirmation email (“Booking Confirmation Email”). For qualifying bookings, Booking Confirmation Email will contain the Exclusive Discount e-Vouchers (“E-Vouchers”).
  • E-Vouchers are valid for six (6) months from the Transaction Date as stated in the Booking Confirmation Email. Blackout dates may apply.
  • RWS reserves the right to vary at any time, without prior notification, the types of E-Vouchers which are offered.
  • Visitors are required to follow the instructions on redemption of the E-Vouchers as set out in the Booking Confirmation Email. A copy of the Booking Confirmation Email must be presented at the designated redemption outlet(s) for redemption.
  • A valid Attractions Ticket, together with E-Vouchers must be presented at the redemption outlet for verification purposes.
  • E-Vouchers cannot be used in conjunction with any other promotions or vouchers.
  • E-Vouchers cannot be exchanged for cash or other resort offerings, in full or in part.
  • The offers for complimentary items under the E-Vouchers are only valid while stocks last and are subject to availability.
  • E-Vouchers are not valid for separately ticketed attraction events and concerts (e.g. Halloween Horror Nights).
  • Terms and conditions of the E-Vouchers as set out in the E-Vouchers shall apply.

Exclusive Discounts E-Vouchers Terms & Conditions:

  • 25% Off Total Food Bill at Celebrity Chefs Restaurants:
    • Redeemable at these selected restaurants: CURATE, Forest森, Fratelli, Tangerine and Sessions. Discount not applicable to beverages, prevailing service charge and government taxes.
  • Kid Dines Free at KT's Grill:
    • Valid with 2 paying adults
    • Limited to one (1) kid's meal from the menu; only one (1) voucher is allowed per redemption.
    • Valid Universal Studios Singapore ticket(s) required to enter park for redemption at KT's Grill.
  • Free 2 Exclusive Bikini Yard Bottle with Lanyards:
    • Valid with purchase of minimum 2 main courses at The Bay Restaurant.
    • Complimentary yard bottles not inclusive of beverages.
    • Only one (1) voucher is allowed per redemption.
    • Valid Adventure Cove Waterpark ticket(s) required to enter park for redemption at The Bay Restaurant.
  • 10% Off Retail Items:
    • Minimum spend of SGD25 required
    • Redeemable at Reef N' Wave Wear (Adventure Cove Waterpark); Sea Side Sacks Retail (S.E.A. Aquarium)
    • Only one (1) voucher accepted per transaction,
    • Voucher cannot be used in conjunction with other promotions or vouchers.
    • Valid park ticket required to enter park for redemption.

Complimentary In-Attraction Wi-Fi

  • To enjoy complimentary in-attraction Wi-Fi, visitors will need to input email address and activate the service through an activation email after visitors connect to the Wi-Fi.
  • Whilst every effort has been made to ensure Wi-Fi signal fully covers the RWS Attractions, Resorts World Sentosa cannot guarantee the same level of signal strength.

 

HOTEL ROOMS AND PACKAGES

Visitors who book any hotel rooms or packages (except Genting Hotel Jurong) directly from our official website are entitled to the following:

General Terms & Conditions

  • Upon successful booking of RWS Attractions tickets or packages directly from the RWS official website, visitor will receive a booking confirmation email (“Booking Confirmation Email”). For qualifying bookings, Booking Confirmation Email will contain the Exclusive Discount e-Vouchers (“E-Vouchers”).
  • E-Vouchers are valid for six (6) months from the Transaction Date as stated in the Booking Confirmation Email. Blackout dates may apply.
  • RWS reserves the right to vary at any time, without prior notification, the types of E-Vouchers which are offered.
  • Visitors are required to follow the instructions on redemption of the E-Vouchers as set out in the Booking Confirmation Email. A copy of the Booking Confirmation Email must be presented at the designated redemption outlet(s) for redemption.
  • A valid Hotel Booking Confirmation in PDF form, together with E-Vouchers, must be presented at the redemption outlet for verification purposes.
  • E-Vouchers cannot be used in conjunction with any other promotions or vouchers.
  • E-Vouchers cannot be exchanged for cash or other resort offerings, in full or in part.
  • The offers for complimentary items under the E-Vouchers are only valid while stocks last and are subject to availability.
  • E-Vouchers are not valid for separately ticketed attraction events and concerts (e.g. Halloween Horror Nights).
  • Terms and conditions of the E-Vouchers as set out in the E-Vouchers shall apply.

Late Check-out at 1pm

  • Standard hotel check-out time is by 11am. Direct bookers can enjoy 2 additional hours until 1pm.

Welcome Surprise Gift

  • Limited to one (1) Welcome Surprise Gift per room per stay.
  • Welcome Surprise Gift cannot be exchanged for cash or other resort offerings, in full or in part.
  • Welcome Surprise Gift is subjected to availability and may change without prior notice.
  • For details, please check with the Front Desk upon check-in.

Exclusive Discounts E-Vouchers Terms & Conditions: 

  • 25% Off Total Food Bill at Celebrity Chefs Restaurants:
    • Redeemable at these selected restaurants: CURATE, Forest森, Fratelli, Tangerine and Sessions. Discount not applicable to beverages, prevailing service charge and government taxes.
  • Kid Dines Free at KT's Grill:
    • Valid with 2 paying adults
    • Limited to one (1) kid's meal from the menu; only one (1) voucher is allowed per redemption.
    • Valid Universal Studios Singapore ticket(s) required to enter park for redemption at KT's Grill.
  • Free 2 Exclusive Bikini Yard Bottle with Lanyards:
    • Valid with purchase of minimum 2 main courses at The Bay Restaurant.
    • Complimentary yard bottles not inclusive of beverages.
    • Only one (1) voucher is allowed per redemption.
    • Valid Adventure Cove Waterpark ticket(s) required to enter park for redemption at The Bay Restaurant.
  • 10% Off Retail Items:
    • Minimum spend of SGD25 required
    • Redeemable at Reef N' Wave Wear (Adventure Cove Waterpark); Sea Side Sacks Retail (S.E.A. Aquarium)
    • Only one (1) voucher accepted per transaction,
    • Voucher cannot be used in conjunction with other promotions or vouchers.
    • Valid park ticket required to enter park for redemption.

 

Resorts World at Sentosa Pte Ltd may change or withdraw the benefits and Terms & Conditions at any time without prior notice. In the event of dispute, the decision of Resorts World at Sentosa Pte Ltd is final and binding.

Recommended For You