Attractions Ticketing Terms & Conditions

 

Universal Studios Singapore® / S.E.A. Aquarium™ / Adventure Cove Waterpark™ / Dolphin Island™ Terms & Conditions*:

Ticket / Voucher (including electronic version)

  • Ticket(s)/Voucher(s) is Non-transferable, not for sale or exchange and non-refundable, even if cases of inclement weather.
  • Void if Altered, Tampered or Defaced.
  • Applicable for admission during regular park operating hours, not valid during Special Events
  • Regular Park operating hours is subjected to changes without prior notice.
  • Hand stamp and ticket required for same day re-entry for Universal Studios Singapore, Adventure Cove Waterpark or S.E.A. Aquarium admission.
  • Please be careful of your safety and belongings at all times, as we shall not be liable for any damage or loss that you may suffer arising from your use of Universal Studios Singapore ®, S.E.A. Aquarium™ or Adventure Cove Waterpark™, whether such damage or loss is caused by our negligence or otherwise.
  • These premises are under surveillance.
  • For the safety of all of our guests, team members and marine animals, Resorts World Sentosa will be conducting bag checks on all personal and/or hand carry baggage.
  • Failure to follow posted guidelines may result in serious injury or expulsion from the attraction.

    Restriction:
    ▸   Strictly no outside Food or Beverages permitted.
    ▸   Proper attires must be worn at all times. No costumes, full face make up or masks allowed in park. Guest wearing costumes will be turned away at the front gate.
    ▸   No smoking except where designated.
    ▸   No skate-scooters, in-line skates, roller-blades, unicycles, bicycles, tricycles & pull-trolleys allowed in park.
    ▸   Not to be used for promotional purposes unless approved in writing by Resorts World Sentosa.

Note
Any resale of tickets/vouchers is strictly prohibited unless authorized in writing by RWS. RWS reserves the right to invalidate tickets/vouchers in connection with any fraudulent /unauthorized resale transaction, without refund or other compensation.

Tickets/Vouchers only allows for a one (1) - time use only. If it is determined by RWS that there are multiple copies/usages of the ticket, usage of the ticket will be denied. In the event of any dispute, a final decision shall be made based on our electronic record.

Admissions to the attractions are subject to the individual attraction’s rules and regulations. This ticket/voucher is a revocable license and admission to the Attractions/Entitlements may be refused upon refunding the price paid for the ticket. Insofar as is permissible by applicable law, we shall not be responsible and shall not assume any liability for any damage or loss you may incur, whether such damage or loss is caused by our negligence or otherwise and accordingly, by using this ticket, you agree to release us from all such liability . We reserve the right to refuse or expel any person whose conduct is objectionable, and any claims against us shall be litigated only in Singapore. RWS reserves the right to vary or amend any terms and conditions without prior notice. For avoidance of doubt, “we”, “our”, “us” and “RWS” as used in the foregoing means Resorts World at Sentosa Pte. Ltd.

 

Express Entitlement

  • Universal Studios Singapore® Express Entitlement not valid at Amber Rock Climb, Front Row on Battlestar Galatica and Magic Potion Spin.
  • Adventure Cove Waterpark™ Express Entitlement is valid at Rainbow Reef and Riptide Rocket only.

Adventure Express and Universal Express Unlimited will require each pass holder to be immediately tagged with a wristband onsite at the various purchase and redemption locations. All Adventure Express and Universal Express Unlimited pass holders must be present at point of redemption/purchase for tagging.

 

Dolphin Island

All Dolphin Island interaction programmes include:

  • One-day pass to Adventure Cove Waterpark(unless otherwise stated)
  • Complimentary use of Dolphin Island lockers, towels, wetsuits and flotation device. (During the interaction programme only)
  • Additional height and age restrictions apply at select attractions.

For additional Dolphin Island interaction programmes requirements, please visit www.rwsentosa.com/DI for more information.

 

Separate Ticketed Events (separate event ticket required)


Halloween Horror Nights

  • Not recommended for children under the age of 13, adult discretion is strongly advised
    ▸   Event operating hours are subjected to changes without prior notice.
    ▸   No costumes, full face make up or masks allowed in park, guest wearing costumes will be turned away at the front gate.

New Year Countdown

  • Event operating hours are subjected to changes without prior notice.

* Resorts World Sentosa reserves the right to amend or add to the terms and conditions at any time without prior notice.